Last Updated 25th Oct 2024
Customer Privacy : DOSMIOS Fresh Foods Private Limited company (DFFPL) with its registered office is at Visakhapatnam-530026, Andhra Pradesh, India(“DOSMIOS”, “Company”, “WE”, “US”, “OUR” and terms of similar meaning) is loyal in order to protect and respect Your privacy.
This Privacy policy shall apply to the Users/Customers, Delivery Executives & also in case of Privacy policy purposes, afore said Users, Delivery executives(as defined in terms of use) shall together be referred to as ‘YOU’, ‘YOUR’ or ‘YOURSELF’.
Privacy policy update : WE ‘DFFPL’, is solely authorized to modify/ or to update this policy at any time/ moment. In such event, certain changes shall be effective immediately upon as postedin the platform.
Please make sure that this privacy policy is examined by You on &before availing any services from Us(DFFPL). This Privacy Policy shall be modified/updated from time to time and to stay up-to-datewith our methods of usingYourinformation and protecting Your privacy without any prior consent to the users. Please keep reviewing this policy thoroughly, DFFPL(DOSMIOS Fresh Foods Private Limited) respects & will be loyal towardsYourprivacy.
The company has adopted this Privacy policy to set out the manner in which personal data and other information is collected, received, processed, stored, disclosed, transferred, dealt with and handled by the company in relation to Your use of our Services(defined below) through the website(www.dosmioss.com / www.dosmios.co.in / www.dosmiosindia.com)(“Website”) or the mobile application DOSMIOS(“App”), (collectively referred to as the ”Platform”) or initiating or undertaking any transaction on the Platform. The Platform may contain links to other websites. This Privacy Policy does not apply to information that You provide to, or that is collected by, any 3rdparty through the Platform, and any 3rdparty websites that You access or use in connection with the Services offered on the Platform. Company shall not be liable for and has no control over the practices and content of any such 3rdparty website.
Please read the Privacy Policy carefully before using or registering on the Platform or accessing any material, information or availing any services (“Services”) through the Platform. By clicking on the “I accept” button on the landing page,Youaccept this Privacy Policy and agree to be legally bound by the same. IfYoudo not agree to the Privacy Policy, please do not use or access the Platform.
This Privacy Policy is incorporated into and subject to our Terms of Use (“T&C’s”) and shall be read harmoniously and in combining with the Terms. In the event of any conflict between the Terms and this Privacy Policy, the provisions of the Terms shall supersede the Privacy Policy. All capitalized terms not defined under this Privacy Policy shall have the meaning endorsed to it under the applicable Terms.
Please feel free to direct any questions or concerns regarding this Privacy Policy by contacting US through this Platform or by writing to US at info@DOSMIOS.in.
PERSONAL INFORMATION COLLECTION, PROTECTION & USAGE POLICY
Privacy Protection :
Remember that, Yourinformation is collected and processed in accordance with the terms and conditions of this Privacy Policy & the same is highly protected by us ‘DFFPL’.Before accessing our website or application, you(user) are advised to go through DOSMIOS Privacy Policy thoroughly. By accessing the services provided by the Site You agree to the collection and use ofYourdata by DFFPL in the manner provided in this Privacy Policy.
Information Collected from Users and how it is used :
As per company policy and to enhance the user best experience and to provide our services. We collects some information thatYouaffirmatively and voluntarily give to us during the part of registration procedure.
As, In order to provide our full range of Services& Beneficial offers, We may collect the following types of information from You (as applicable) including but not limited to: Your name including first and last name, gender, email address, mobile and/or telephone numbers, service address, Postal code, date of birth, profile picture and other information about the service address that You give us, information provided by You while initiating and running a task, including, without limitation: search words, products or services being sought, reviews, rating, order details and history, pictures of items ordered or for which a task is run and all chat history, information about the pages on the site You –visit/access, the links You click on the site/application, the number of times You access the page and any such browsing informationetc.
At each and every interval, we may useYourinformation to customize, develop, improve the Platform according to Your Interests and Trends.
Email Communication information :
When WE receive emails or other communications from Users/Visitors, WE may maintain those communications in order to processYourinquiries & also respond to Your requests and improve our Services.
Payment related information :
We may askYoufor certain financial information like, including debit card/credit card account data or other payment method details, to process payments for all the Services. We currently do not store any financial information provided to us.
Technical information :
Also we receive and store certain types of information wheneverYouaccess our website. WE use “cookies” (a small file containing a string of characters that uniquely identifiesYourbrowser) and We obtain certain types of information when yourweb browser accesses the Platform. These server logs may include information such as Yourweb request, Internet Protocol I.P address, browser type, browser language, the date and time of Your request, information about Your internet connection and web beacon information. WE use cookies primarily for USER authentication but may also use them to improve the quality of our Services by storing USER preferences and tracking user/Visitors trends, choices. WE may identify and use Your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identifyYouand to gather broad demographic information.Further, the Company may also collect information aboutYourpreference and settings such as time zone and language, Your searches and the results You selected from the searches.
Device information :
Remember, whenever /or if You download OurApp/or use our Platform through Your device, WE may receive information about Your location and Your device, including a unique identifier number for Your device, device model, operating systems, versions, software, file names, advertisement identifiers and mobile network information. We may use this information to provideYouwith location-based Services including but not limited to search results and other personalized content. WhenYouuse the Platform through the telecommunication device, WE collect Your location data. IfYoupermit the Platform to access Your location through the permission system used by Your mobile operating system, WE may also collect the precise location of Your device when the App is running in the foreground or background. WE may also deriveYourapproximate location from Your IP address.
Why You should provide Your Personal Information with Us :
Once Wereceive complete personal information about our Users/Visitors, You are no longer remain anonymous to Company. We may useYourinformation to do internal research on our demographics, interests, and behavior for better understanding, and to protect and serve You better services continually. This information is accumulated and examined on an aggregated basis and in a manner that does not personally identify You. We indicate fields that are mandatorily required to be filled and also fields that are optional. Your decisionto whether or not to provide such information to company.You may also choose not to provide us with any Personal Information or information as required to completeYourtasks/transactions initiated on Your Platform. If We(Company) do not receive information required for Your tasks, a Delivery Executivemay choose not to complete Your task/transaction initiated on the Platform.
If in case any content or personal information that You share or upload on any current or future publicly viewable portion of the Platform(on discussion boards, in messages and chat areas, etc.) will be publicly available, and can be viewed by others users/visitors.
USER Information Protection Measurement :
We ‘DFFPL’, will strive best to safeguard the confidentiality of User/Visitor personal identifiable information, transmissions made by means of the Internet cannot be made completely secure. By using our Website, You agree that DFFPL will have no liability for disclosure ofYourinformation due to errors in transmission or unauthorized acts of 3rd parties. Also by using our Site or providing information,Youagree that WE can communicate with You electronically regarding security, privacy, and administrative issues relating to Your use of our Site. WE may take suitable physical, managerial, and technical safeguards to preserve the integrity and security ofYourdata till the time You use our Site/ or the services provided by the Site directly or indirectly.All information is saved and stored on servers, which are secured with passwords and pins to ensure no unauthorized person has access to it. OnceYourinformation is in our possession, We adhere to strict security guidelines, protecting it against unauthorized access. Company shall take reasonable steps to help protectYourrights of privacy and Your information (personal or otherwise) in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information, in compliance with the applicable laws.
Additional information :
If in case DOSMIOS DFFPL,engages in a sale of (some or all of) DOSMIOS’s assets or stocks, amalgamation, merger, dissolution, bankruptcy, acquisition, reorganization, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in scrutiny of such activities (e.g. due diligence), some or all Other Information may be shared or transferred as part of the transaction thereof, subject to standard confidentiality practices and in accordance with the Indian laws &Should such a transaction occur, that other business entity (or the new combined entity) will be contractually bound to comply with the terms of this Privacy Policy.In this case, WE still endeavor to safeguard the Confidentiality& Protection of User/Visitor personal identifiable information.
Modification/ Updation of Personal Information :
As in order to Modify/ or update any informationYouhave provided previously, our Site allows You to do it Online. In an event of loss of access details,Youcan write-down to: info@dosmios.in
Contact details
DOSMIOS Fresh Foods Private Limited,
Visakhapatnam
Andhra Pradesh -530026
Tel: 1800 891 3242
Email : info@dosmios.in
Thnakyou For Choosing Dosmios.